If you have any questions or want to report any issues with the Cash app, you can use the Cash app customer service number 24 hours which is 1-800-969-1940. Let’s look into whether this is a 24 hours number or if there are alternative phone numbers or ways that you can try to reach them successfully.
Also, we will see what is the best time to call and the average call wait time before reaching a real human being on the other side of the call.
Cash app customer service number for 24 hours
The cash app has only one phone number which is 1-800-969-1940. If you want to reach their customer support, this is the best way to do so. Read more to find out the 24 hours alternative phone numbers.
Things to keep in mind when calling the customer service number
Although you are calling a genuine customer number from the Cash app, you still should keep the following in mind.
- A customer service representative will never ask for your password PIN that you use in your Cash app account.
- They will never ask you for SSN (Social Security Number)
- They will not ask for your debit or credit card number
- Of course, they will not ask about your bank or any private information
Is there any alternate customer service number?
According to some sites, you might also try the number (855) 351-2274 and see if they respond.
Apart from a phone number, there is no email or chat you can use to contact customer service. There are some sites out there on the internet that provide you with email for the contact Cash app but they are not verified. Those might be spam website that provides email that is not related to the Cash app or partnered with the Cash app in any way.
What is the average wait time when contacting customer service?
According to GetHuman, it takes an average of 4 to 5 minutes of wait time when you contact Cash app customer service.
The best time to call customer service is morning especially around 10 am. The customer service is available Mon-Fri 9 am-11 pm PST.
Fake Cash App customer service number
According to news from bbb.org, some users have reported that they have used a Cash app customer service that was available for 24 hours. When they tried to call, they were actually fooled and eventually found out that it was a fake customer service number and not a real one.
The sad part if that they got their money lost because of this fake customer service number. So beware of any site that tells you to use a different number that is not mentioned on the Cash app website.
Customers who called the fake number were asked to provide their account credentials in order to access their account. The customer service on the other side is fake and used their login information to transfer thousands of dollars to their account.
Cash App refund number
For any questions about your money refund or anything else, the only number you have to call is 1 (800) 969-1940.
Conclusion on cash app customer service number for 24 hours
Remember that you don’t have to provide your login information, credit, debit, or your personal information to customer service. Only a fake customer service will ask these and try to make money from your Cash app account. Therefore, be wary of any random site claiming a phone number that can quickly get you to customer service by claiming that it is 24 hours.
Cash app customer service is definitely not a 24 hours service and they are available only during the day.
One final word of caution is to double-check the phone number before sending your money. This will save time when you accidentally send money to the wrong phone number and then spend time contacting customer service.