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GetUpside App - Contact Info, Login & More

Updated: 2 days ago

If you are using GetUpside Gas App, you might be facing some difficulty in using the app or claiming a cashback reward. You can always contact them at their Facebook group https://www.facebook.com/getupside/


Their phone number is not listed on their Facebook page but there are other ways to contact their customer support.


How can I contact GetUpside?

Option 1:

Use their Facebook messenger system. Go to their Facebook group https://www.facebook.com/getupside/ and then click Send Message.


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Option 2:

Email them. Again it is on their Facebook page. Go to their Facebook group https://www.facebook.com/getupside/ and then click find the email address support@getupside.com.





Option 3 (My personal best):

Open the GetUpside app and go to the main menu. Then click on the Help and you can now start a conversation with customer service. I find this very useful since it is like a chat where you know you will get a reply. When you do get a reply, the app will show a dot indicating that you have received a response from customer service. More details here.


Option 4:

Click here to go to their website where you can fill a form and then attach a screenshot of your app to show the issue or concern you have. This is good if you have to upload a screenshot. Typically you will get a response in the email within 1 or 2 days.


How long will it take for them to respond?

In my personal experience, it typically takes anywhere from 1 to 3 days for them to respond. I have found that their messaging system is faster with a response time of 1 to 2 days max. Sometimes it is very quick especially if you send a message during late evenings or at night. Not sure why - maybe their customer support is on the other side of the world.


Is there a phone number that I can contact them?

According to their website, they don't offer phone support. It really sucks to not have a phone number but hey who is calling these days when you have a messenger or a chat on your phone!

GetUpside support

[READ: GetUpside Latest Promo Codes]


Check out their participating locations and make sure you give them the right address of the pump where you redeemed the cashback and the approximate time.


Conclusion:

Whichever you find it easily, try that way. Hope your issue is resolved because one gets resolved. Just send them additional info like a copy of receipt or screenshot of the app in your phone, etc that helps speed up their investigation for example, and resolve the issue sooner.


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Use RAMESH863 and get $7.777 as a one-time bonus!


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